We do what we can to maintain a calmer environment than other play places! We have music playing at a low volume at the front desk and can always turn it down or off if requested. It can sometimes be a louder environment depending on the crowd, so you are always welcome to call ahead before coming to ask how busy we are at that time. We have a quiet Calm Cave available, and our party rooms can also be used for a quiet break space if they are not being used.

We ask that you supervise your child and be aware of his or her location. However, you know your child best and how closely you need to watch him/her. Our employees facilitate great experiences, but caretakers maintain responsibility for the kids they bring.

Sure! We know kids build up an appetite! To help us keep the play areas and equipment clean, please enjoy food and drinks in the designated areas.

Yes! Snacks and drinks are available at the counter.

Our special non-slip socks help keep kids safe and enable us to monitor sock-wearing without unnecessarily intruding on a child’s space. Adults are required to wear socks (non-slip from home are fine) to help keep the play floor clean.

When we say that we are inclusive, we mean it! Loud kids, silent kids, active kids, reserved kids – all are welcome at Carter’s!

General tickets are for unlimited play during one day.  If you need to run out to the car, your ticket certainly gets you back in, but if you truly leave (like go home for lunch) a new ticket would be required when you return. If you want an unlimited come-and-go-as-much-as-you-want experience, the annual pass is for you!  

You bet! Call us or send a note to parties@cartersplayplace.com and we will work with you to create the perfect event!
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